Managed Services for Office 365
The Direct Cost of Office 365 Administration
When Forrester Consulting studied the economic impact of O365 for Midsized Customers, they found that, on average, a company with 150 users devoted .75 FTEs to administering their O365 tenant. Using their assumptions about the fully-loaded salary of a qualified IT worker, this translates to $27 per user every month.
The Hidden Cost of Not Administering Office 365 Properly
Ignoring the administrative function of O365 or making it someone’s second (or third) job can be costly.
Between lost productivity due to slow response times, slumping usage as your people struggle with lack of support, and the absence of tools to automate tedious work, the monthly per user cost to an organization could top $45.
How the Managed Services Program Works
Unlike an in-house administrator, you don’t have to supervise us, give us two weeks of vacation, or worry that we’re going to quit on you. When you sign up for Support and Advisory Services, the categories described on the chart below are taken care of for a predictable, fixed cost that you can plan your budget against.
Since we know things come up unexpectedly, all plans come with 5 monthly retainer hours for you to use on anything. These are subject to an SLA, so you’ll know in advance that quick response times are guaranteed.