Custom Software Apps & SharePoint Consulting

Differentiating Web Portal and Workflow Prepares our Client for Growth

Field Ticket Management Go-Live Update:

Entrance just issued a go-live of the latest functionality update for our client’s Field Ticket  Management System.

Our customer is using our software consulting services to  set itself apart from its competitors.   We’ve developed a tailored  automation system that accelerates their revenue stream, integrates with  accounting and gives their customers a portal that surfaces all information  relevant to their projects. With this system, our client is redefining what it  means to be competitive in the Pipeline Construction Industry, and we believe  its competitors are at least 4-6 years behind.

The automated business process that we’re providing sets our  client apart and allows them to achieve higher profitability. Our strong client  relationship means that we can have strategic conversations about leveraging  information and software systems to create competitive advantage by providing  value to their clients that their competitors do not.  While others in the  industry manually gather, create, print and send work tickets, our client’s  employees spend time on billable, profitable work.

The latest release will help our client grow their systems  as they grow their company. “This release adds a new workflow and approval  process for field tickets.  The feature set enables data entry of tickets  to be handled by field offices rather than centrally at the corporate office.   The result is a greatly improved process intended to reduce iterations between  the field offices and corporate office reconciling tickets for invoicing and  payroll each week.  The update significantly increases the number of users  of FTMS as our customer incrementally rolls out the new process to each office  of approximately a dozen offices around Texas and Louisiana.“ – Eric Carlson

Share this post with your friends

Skip to content